Policies
Client Money Protection
The Upgrade Authority is a member of Client Money Protect. Our membership number is CMP012121 and the current certificate is valid until 27 July 2027.
Client Money Protect operates a compensation scheme for eligible clients if a member agent cannot account for client money, subject to the scheme rules and claim limits. Membership does not replace the terms of your agreement or the records for an individual transaction.
You can view our current CMP certificate and read our Client Money Handling Procedure.
For a question about money held for you, email support@theupgradeauthority.com and include the relevant property and transaction.
Last updated: 27 August 2026.