Health and Safety Policy

The Upgrade Authority manages health and safety risks within the work, workplaces and managed property activities it controls. The exact responsibility for a property or service depends on the law and the relevant written agreement.

Responsibilities

Directors are responsible for arrangements within the group’s control. Employees and contractors must follow relevant instructions, use equipment properly and report hazards or incidents promptly. Property owners and other duty holders retain the responsibilities placed on them by law unless a written agreement lawfully allocates a particular task to another party.

Planning Work Safely

Work should be planned using a suitable assessment of the people, property, equipment and task involved. The controls should match the risk and be reviewed when the work or circumstances change. Anyone who believes there is an immediate danger should stop, move to a safe place and contact the appropriate emergency service where needed.

Managed Properties

Where The Upgrade Authority has accepted responsibility for a safety check, record or repair, it should be scheduled, completed by a competent person where required and recorded against the correct property. A management agreement does not remove an owner’s statutory duties. Guests and occupiers should receive the safety and emergency information relevant to their stay or occupation.

Incidents and Concerns

An accident, near miss, unsafe condition or missing safety record should be reported to the person responsible for the work or property. You can also use the contact page. Reports should be recorded and assessed so that urgent risks are controlled and any legal reporting duty is met.

Review

This policy is reviewed when responsibilities or operations change, after a significant incident, or when relevant legal requirements change.

Last updated: 27 August 2026.